James Buller, CV and Portfolio

James Buller

I seek a user experience role in an agile team, where I can help create clear journeys through accessible interfaces to achieve customer and business goals.

James is ethical and dedicated and has the interests of others firmly at heart. James’s input will always be supported by careful thought and well researched data.

More of my profile by Facet5

Personal

Away from work I am::

passionate for working in the UK third and public sectors as a day job and voluntarily too
an avid, task driven, self-starter.
enjoy problem solving alone or with others
constantly eager to learn more
follower of local and national issues
learning jujitsu
interested in modern military history
always looking to make the world a better place

Digital media

My expertise includes:

audience research and card sorting
information architecture and content strategy
wireframing and prototyping
competitor analysis
user journey mapping
user testing sessions
accessibility and usability
drawing up functional and technical specifications
responsive design, branding and graphics
search engine optimisation
editorial workflow and multimedia production
testing and change control
project and supplier management
social media and community management
enterprise, SaaS and open source content management systems
front and backing end programming
email marketing
coordinated cross channel campaigns
analytics and performance monitoring.

Communications

I have experience of

internal and external communications
writing and lay up for print media
plan English, tone of vocie and proof reading
customer service and user support
liaison with senior management and staff in IT and other teams
contact relationship management and segmentation
delivering training and writing instructions
workshop facilitation and giving presentations
online and offline fundraising
the Data Protection and Freedom of Information Acts
development of values, beliefs, vision and mission
stakeholder consultation and management
logo development and trademarking
team leadership.

I am a confident communicator and a coder - I know how the technology works and how best to use it. I take strategic and detailed views of issues. I apply the wealth of knowledge gained from numerous, varied campaigns, to get the very best from every opportunity that digital media provides. Usability and accessibility are my key principles.